The Mind Shop

Mind in the Vale of Glamorgan have a charity shop in Llantwit Major.

Volunteering in our shop is a great way to learn new skills, give back to your community, build confidence and make friends. Please have a look at our Information sheet and Volunteer Role Description if you are interested in volunteering and complete an application form.

Western Vale – Llantwit Major

15 Poundfield
Llantwit Major
Vale of Glamorgan
CF61 1DL

Tel: 01446 677 474

Opening Hours

Monday: 10am – 4pm
Tuesday: 10am – 4pm
Wednesday: 10am – 4pm
Thursday: 10am – 4pm
Friday: 10am – 4pm
Saturday: 10am – 4pm

Volunteering Role Description

Volunteering Policy

Volunteering Application Form (word version to save and email or print and post)

Online Volunteer Application Form

- Step 1 of 7

Personal Information

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Surname: *

First name: *

Address: *

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Date of Birth: *

Telephone (day): *

Post Code: *

Telephone (evening):

Emergency Contact: *

Health & Safety

Please state any allergies:

Please state any health problems:

Medication:

Do you request any reasonable adjustments to volunteer with us?

Health and Safety will be explained prior to your starting date and training will be organised.

Availability

Times available (Please tick when available)

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Monday

Wednesday

Friday

Tuesday

Thursday

Saturday

Project: Llantwit Major Charity Shop (retail experience)

Can you let us know your work or volunteering experience: *

Qualifications, skills, or completed training courses: *

Is there anything else you would like to tell us? *

How did you hear about us? *

Reference 1

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Name: *

Telephone No:

Address: *

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Postcode:

Email:

How do you know this person?

How long have you known this person?

Reference 2

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Name: *

Telephone No:

Address: *

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Postcode:

Email:

How do you know this person?

How long have you known this person?

I declare that the information given on this form is, to the best of my knowledge, true and complete and agree that it should form part of the basis of my engagement.

Declaration *

Declaration

I confirm that Mind in the Vale of Glamorgan can keep my information under GDPR legislation and in line with Mind in the Vale of Glamorgan’s GDPR Policy.

GDPR consent *

GDPR consent

Confidential Equality and Diversity Monitoring Form

Mind in the Vale is committed to developing positive policies to promote diversity within the organisation. To assist us in monitoring the effectiveness of this policy, we are grateful if you would complete the form below. The information is completely confidential and is used to ensure that employment opportunities are equally available to all suitably qualified candidates.

This form is detached from all applications received by post or e-mail.

1. Age: *

18 - 25 yrs
26 - 35 yrs
36 - 45 yrs
46 - 55 yrs
56+ yrs
Prefer not to say

2.Ethnicity

Ethnic origin is not about nationality, place of birth or citizenship. It is about the group to which you perceive you belong. Please tick the appropriate box (taken from the 2021 Census).

Ethnicity *

Asian or Asian British
Black, Black British, Caribbean or African
Mixed or multiple ethnic groups
White
Other ethnic group

Asian or Asian British: *

Indian
Pakistani
Bangladeshi
Chinese
Other Asian

Black, Black British, Caribbean or African *

Caribbean
African
Any other Black, Black British, or Caribbean background

Mixed or multiple ethnic groups *

White and Black Caribbean
White and Black African
White and Asian
Any other Mixed or multiple ethnic background

White *

White British
White Welsh
White English
White Scottish
White Northern Irish
White Irish
Gypsy or Irish Traveller
Roma
Other White

Other ethnic group *

Arab
Other background
Prefer Not to Say

Please specify: *

3. Gender *

Male
Female
Transgender
Non-binary
Other
Prefer not to say

Please specify: *

4. Disability *

None
Prefer Not to Say
Deafness/Partial loss of hearing
Blindness/Partial Loss of Sight
Learning Disability
Learning Difficulty
Development Disability
Physical Disability
Long Term Illness
Mobility
Mental Health
Prefer Not to Say
Other

Please specify: *

5.Sexuality *

Heterosexual
Lesbian
Gay
Bisexual
Other
Prefer Not to Say

Please specify: *

6.Religion *

Christianity
Hindu
Muslim
Sikh
Jewish
No religion or belief
Other
Prefer Not to Say

Please Specify: *

7. In the past, I have been *

A Mind employee
A Mind volunteer
A user of Mind’s services

8. Do you have lived experience of mental health (personal experience of mental health issue or as a carer)? *

Yes
No
Prefer Not to Say

Please provide brief details: *

Please provide details of how you became aware of this vacancy. This will help us to monitor the effectiveness of the recruitment media we use. Thank you for your cooperation.

Where did you see this job advertised? (Please be as specific as possible) *

Name: *

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Post applied for: *

Reference No. *

Location of post: *

Charity Shop Feedback Form

Charity Shop Customer Feedback

Mind in the Vale of Glamorgan would like to hear about any feedback that you may have. Please take a moment to complete the form.

Is this your first time visiting our Charity Shop?

How did you hear about our charity shop?

internet
Social Media
Through a friend
In Passing
Other Please specify

Please specify:

How satisfied were you with your visit to our charity shop?

Very Satisfied
Satisfied
Don't Know
Dissatisfied
Very dissatisfied

How would you rate the customer service you received?

Poor
Fair
Good
Very Poor

How would you rate the cleanliness of the shop?

Poor
Fair
Good
Very Good

Did you purchase any items?

Overall, how would you rate the quality of items on our shop floor?

Poor
Fair
Good
Very Good

How would you rate the pricing of items in our shop compared to other shops?

Poor
Fair
Good
Very Good

Overall, how would you rate your overall experience of shopping in our charity shop?

Poor
Fair
Good
Very Good

Do you think that there is anything that Mind in the Vale could improve on?

Yes
No
I Don't Know

Comments:

We may need to contact you regarding your feedback - please leave your name and contact number and we may be in touch.

Name: *

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Email Address: *

Contact Number: *

Did you know that Mind in the Vale of Glamorgan have a Compliments and Complaints policy, you can find a copy of this on our website or you can request a paper copy at any of our premises.

All feedback is welcome and will be shared with our board of trustees.

The Mind Shop

Mind in the Vale of Glamorgan have a charity shop in Llantwit Major.

Western Vale – Llantwit Major

Opening Hours

Personal Information

Health & Safety

Availability

Confidential Equality and Diversity Monitoring Form

MQM (Mind Quality Mark)

Information Resources

Fundraising

Thank you to our funders

Search our site

The Mind Shop

Mind in the Vale of Glamorgan have a charity shop in Llantwit Major.

Western Vale – Llantwit Major

Opening Hours

MQM (Mind Quality Mark)

Information Resources

Fundraising

Thank you to our funders